COMPUTER REPAIR - PART 2

 Everything was not okay with his computer.  When it came back using the backup there were no speakers and other problems.  He decided to use an older backup – from March – and then the entire process went blooey!!  He worked it on for hours and hours.  Last Friday we gave in and took it to the chain computer store we used – and bought the computer from – to see what they could do.  

Of course there is a diagnostic fee, which with tax was over $40.  They contacted us back on Monday morning with all sorts of suggestions that he should add to the computer.  I don't remember if I mentioned this – but the computer is 14 months old – 2 months past the end of the warranty – of course.  They wanted to take out drives and add drives – and none of the drives were damaged.  They also wanted to update it to Win 11 – we are barely into using Win 10 and hate it compared to Win 7.  Their price for the repair was coming to more than we paid for the computer to begin with!  He told them no to what they wanted to add and to just reinstall windows as the hardware was not damaged per them.  We picked it up yesterday, Tuesday, and he has been working on reinstalling software and putting back a backup.  Seems to work well again.  He got different backup software to use – though we have used what he had used for years, if not decades.

This was the first desktop computer we actually “bought as a computer” since maybe the last century.  Husband has been building our computers with my help since then.  We buy the parts at the same computer store and then assemble the computers – well he assembles them, I just help.  Before these computers we have made we have bought computers since before we were married (close to 50 years) starting with Atari 800.  We have never had problems with a computer such as we had with this.  None of them stopped working – we stopped using them due to change in type of computer or when the computer was actually too antiquated to keep using – never due to a problem with them working.  The reason we bought this computer instead of assembling this one  was that it was cheaper and the computer was being used only for software which needed Win 10 while we kept using our old Win 7  computers which we like.  


THOUGHT OF THE WEEK -

KEEP BACKING UP – OFTEN.  Make sure that you make the backups separate each time and if you can – onto alternating drives and other media also so if a problem occurs one can go back a backup if needed.   (And remember “the Cloud” is just “someone else's hard drive”).